![]() Metro by T-Mobile (formerly MetroPCS), the second-largest chain retailer in the city, had a net decrease of 21 locations, despite reopening 11 stores this year. Dunkin’, still the city’s largest retailer after shuttering 18 of its stores in 2020, opened or reopened 26 locations in 2021 while also closing a handful of additional outposts, resulting in a net increase of just one store across the five boroughs. This year’s report, based on data compiled from store locators between October 20, 2021, and November 26, 2021, finds that while chain retailers’ total footprint expanded in 2021, the largest retailers in New York City were still feeling the effects of the pandemic and subsequent economic headwinds. None of the boroughs was able to return to 2019 levels. Manhattan, powered by re-openings, accounted for 46 percent of the growth in stores locations in 2021, after accounting for over half (51 percent) of closures in 2020. Brooklyn added 41 stores (+2.7 percent), Queens added 30 stores (+1.9 percent), and the Bronx added 10 stores (+1.1 percent). ![]() Staten Island saw the fastest rate of increase this year, with its chain store footprint jumping by 4.5 percent, or 19 stores. This partially reverses the disastrous year for Manhattan-based chain stores in 2020, when the number of national retailer locations shrank by 17.4 percent. In 2021, Manhattan saw the largest numerical gain in chain retailer locations, adding 86 stores-a 3.4 percent increase. The city was home to 300,800 retail jobs in October 2021, a significant rebound after falling to 224,600 jobs in April 2020, but still 11 percent below the 339,500 jobs in the month before the pandemic (February 2020). The mixed data on chains appears to mirror broader trends in New York’s retail recovery from the pandemic. And although the 307 national retailers in our report increased their overall number of store locations from 6,970 at the end of 2020 to 7,156 today, this is still 10 percent below the 7,948 chain stores we counted in 2019 and 12 percent below the 8,136 chain stores in 2018. Apart from the 260 stores that reopened after closing in 2020, there was a net decline of 74 stores this year. However, there were other less promising trends. Meanwhile, far fewer national retailers shut down altogether this past year, with just eight chains closing all their stores in the city, compared to 27 last year. Several retailers went beyond reopening locations that closed last year and actually exceeded their pre-pandemic store count-including Pret A Manger, Shake Shack, Insomnia Cookies, Papa Johns, and Kiehl’s. Of the 1,021 store locations that shuttered in 2020, a little over a quarter (260) reopened in 2021. But this year’s bounce back-largely powered by the reopening of 260 stores that had shuttered in 2020-still leaves the city well short of pre-pandemic levels.ĬUF’s fourteenth annual analysis of national retailer locations in New York City finds a number of encouraging signs for New York’s chain retail sector. ![]() After 12.8 percent of chain retailer locations closed in 2020, the city saw a 2.7 percent increase in 2021, breaking a three-year streak of net losses in chain stores (before 2020, NYC lost 3.7 percent of locations in 2019 and 0.3 percent of locations in 2018). Chain retailers began a slow return to New York City in 2021, adding 186 stores across the five boroughs as the pace of commercial activity picked up following the most challenging year on record.
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